Frequently Asked Questions

Domestic orders typically arrive within 2–5 business days. International orders take 7–14 business days depending on destination.

Yes — Cash on Delivery is available at checkout. You pay in cash when your order arrives.

Contact our support team within 2 hours of placing your order and we'll do our best to update it before it ships.

Use the Order ID emailed to you at checkout on our Track Order page.

Yes, every brand we carry is 100% cruelty-free and never tested on animals.

Most formulas are fragrance-balanced and dermatologist tested. We recommend checking each product page's ingredient list and patch testing new products.

Generally: cleanse, tone, treat (serums/ampoules), moisturize, then SPF in the morning. Each product page includes specific how-to-use steps.

Unopened products can be returned within 3 days of delivery. See our full Refund Policy for details.

Contact us within 48 hours of delivery with photos of the damaged item and we'll arrange a replacement or refund.